Terms & Conditions

IMPORTANT: You may wish to print out and keep a copy of these terms and conditions for future reference. These terms and conditions apply to all transactions on this site. Please read them carefully. They do not affect your statutory rights.

Company information

This site is owned and operated by JRBiomedical Ltd. ('JRBiomedical', 'we' or 'us' or 'our'). If you have any questions or comments with regard to these terms and conditions please contact us by either email: hcs@jrbiomedical.com or phone: 01745 535 207 (Monday–Friday, 09:00 to 17:00).

These terms and conditions apply to the use of this website and by accessing this website and/or placing an order you agree to be bound by the terms and conditions set out here. If you do not agree to be bound by these terms and conditions you may not use or access this website.

JRBiomedical Ltd, Glyndŵr University, St Asaph Business Park, St Asaph, LL17 0JD.

Medical advice

Health Check Shop and JRBiomedical Ltd does not provide medical advice. You should speak with your doctor or healthcare professional.

Returns

Our aim is to provide the best possible customer service.

If you need to return goods please contact us first and ensure that they are returned unopened with their original box, packing and accessories so that we can investigate any complaints.

If the return is due to missing or faulty parts then we will offer a full refund or replacement provided we are aware of this within 30 days.

For your safety, all medical products that are returned to us are destroyed following investigation of any failure.

Any refund will also include a refund of the applicable delivery charge.

Please post returns to the following address: JRBiomedical Ltd, Glyndŵr University, St Asaph Business Park, St Asaph, LL17 0JD.

This returns policy does not affect your legal rights.

Cancellation of Orders

You are able to cancel your order prior to shipping with no cost penalty being incurred and full credit of your account if monies have already been taken. You can cancel an order by phoning us on 01745 535 207.

The Contract Between Us

Any contract for purchases made through the website will be with JRBiomedical. JRBiomedical must receive payment of the whole of the price for the goods that you order before your order can be accepted, and the contract formed.

Once payment has been received JRBiomedical will confirm that your order has been received by sending an email to you at the email address you provide in your registration form. The shipment email will include your name, the order number and the total price. JRBiomedical’s acceptance of your order brings into existence a legally binding contract between us on these terms. Any term sought to be imposed by you in your order will not form part of the contract.

JRBiomedical is entitled to withdraw from any contract in the case of obvious errors or inaccuracies regarding the goods appearing on our website. If an error or inaccuracy is discovered with regards to the advertised price of the goods that you have ordered, we will contact you as soon as possible by e-mail. This will be to inform you of the correct price of the goods, and to ask you if you wish to continue with the order at the amended price, or to cancel the order altogether.

Laboratory Testing

Laboratory tests are provided by County Pathology Ltd, 31 Frederick Sanger Road, The Surrey Research Park, Guildford, Surrey, GU2 7YD, a CPA (Reference number 2857) accredited independent pathology laboratory with specialism in clinical biochemistry, endocrinology, haematology and virology with clinical interpretation by a UK registered doctor.

General Terms

These terms and conditions and all transactions relating to this website are governed by English law and a re subject to the non–exclusive jurisdiction of the English courts. We do not accept amendments to these terms and conditions.

Additional terms and conditions may apply for prize competitions, online bidding, pre–release orders and our added value services and offers. 

These terms and conditions only cover this JRBiomedical website. Any other websites which are linked to from this site are governed by their own terms and conditions. We accept no responsibility or liability for the content or operation of websites, which are not under our control. We are required by law to tell you that sales can be concluded in English only and that no public filing requirements apply.

This Website

JRBiomedical own the copyright, trademarks and other intellectual property rights in all material and content on this website, which you may use, download, copy, publish, transmit or otherwise make available by any other means only for your own personal, non–commercial use. Any other use or reproduction of the material or content is strictly prohibited.

You may not create any link to this website without prior written consent, nor may you restrict or inhibit the use or enjoyment of it by anyone else.

While we will use reasonable endeavours to verify the accuracy of any information we place on the JRBiomedical website, we make no warranties, whether express or implied in relation to its accuracy.

We make no warranty that the JRBiomedical website will meet your requirements or will be uninterrupted, timely or error–free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, and reliability of the website.

We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the JRBiomedical website.

Payment Details

JRBiomedical accepts payment by Visa, MasterCard, American Express, Maestro and Paypal. All product prices and delivery charges are shown in UK pounds sterling. Your payment card company will perform any currency conversion. Payment will be taken at the time the order is placed, dispatch is usually within 1 working day.

Availability of Goods You Order

If JRBiomedical has insufficient stock to deliver the goods ordered by you, we will notify you as soon as possible and any sum debited by JRBiomedical from your credit card will be re-credited to your account and JRBiomedical will notify you by email at the address given by you in your order form. The refund will be made as soon as possible and in any event within 30 days of your order. JRBiomedical will not be obliged to offer any additional compensation for disappointment suffered.

Please note: we endeavour to bring our customers the best value we can by running special offers, but please remember stocks are limited at the special offer price, and subject to availability. We update our website as quickly as we can to minimise disappointment. The process of updating the website when goods have sold out at promotional price can take a few hours to update.

Changes to This Agreement

JRBiomedical reserves the right to make changes to our site, policies, and these terms and conditions at any time. If any of these conditions shall be deemed invalid, void, or for any reason unforeseen, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

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